The Company shall provide services to you subject to the T&C. Please read these terms carefully. These T&C, as modified or amended from time to time, are a binding contract between the Company and you as the Third Party Seller or Buyer (defined below), as the context may require, (“you” or “your” or “user”). If you visit, use, or transact at the Portal, you accept these T&C.
The user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the Portal and all charges related thereto. The Company shall not be liable for any damages to the user’s equipment resulting from the use of the Portal.
As a condition of transaction through the Portal, the Portal requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and transaction, as well as updates about our services and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences or by calling us on our “Customer Care Number” provided on the Portal.
The Portal is a vehicle listing and information service portal that brings together Buyers and Sellers. It is hereby clarified that the Company is not a party to any transaction between the Buyers and the Third Party Sellers that originates on or through the Portal. At no time shall the Company have any obligations or liabilities in respect of such transaction. It is further clarified that all information with respect to the vehicle is provided by the relevant Third Party Seller only. Truebil in no way represents that this information is accurate. Except as otherwise stated herein, sale of Truebil owned cars to Buyers shall only be subject to terms and conditions set out in the respective Vehicle Sale Agreement. Any other written additional terms and conditions in separate agreements between the Third Party Sellers and/or Buyers on one hand and Truebil on the other hand shall prevail in case of a contradiction with these T&C.
Truebil makes best efforts to ensure the content on the Portal is accurate. However, Truebil is not responsible or liable for any loss or damage incurred as a result of the use of this content.
Use of the Portal is for your personal and non-commercial use only. Except for the information related to the product and service offers, vehicle data, valuations, software and links and other content supplied by Truebil and third parties (“Materials”) held in your computers cache or a single permanent copy of the Material for your personal use you must not without the prior written approval of Truebil:
If Truebil considers, in its absolute discretion, that you or any party related to you (including any agent, representative, contractor or associate) has acted contrary to these T&C or in a manner contrary to Truebil’s interests, then Truebil may immediately terminate your right to access and use the Portal at any time and reserves its rights to take any action it deems necessary or desirable to prevent such repeated action and / or further access to the Portal.
Truebil shall remove the listing of the vehicles as soon as such vehicle is sold or is no longer available for sale. Truebil expressly reserves the right to remove listing from its database when the vehicle can no longer be assumed to be for sale.
Vehicles in Truebil’s database may be searched for only via the search functions offered on the Portal. Users may not interfere with the Portal’s proprietary contents and coding. Attempts to influence the contents of other party’s listings are also forbidden. Any such attempts will be prosecuted.
You agree that we may, under some circumstances and without prior notice to you, terminate your use of and access to any of the parts of our Portal to which we restrict access, for example, by requiring registration. Without limiting the foregoing, the Company shall have the right to immediately terminate any passwords or accounts of the user in the event of any conduct by the user which the Company, in its sole discretion, considers to be unacceptable, or in the event of any breach by the user of this Agreement. Some of the reasons for such termination may include, but are not limited to, (a) a breach or violation or suspected breach or violation of this T&C, (b) a request by law enforcement or another government agency, (c) our decision to discontinue or change all or part of the Portal, (d) technical or security issues, and (e) fraudulent or illegal activities. All terminations will be made in our sole discretion and you agree that we will not be liable for any termination of your use of or access to the Portal or any part of the Portal. Notwithstanding any other provisions of this T&C, or any general legal principles to the contrary, any provision of this T&C that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this T&C.
In case any of the provisions in these Terms and Conditions are deemed ineffective or invalid, they will be replaced with legal effective and valid provisions as close as possible in meaning to these provisions. This will in no way affect the validity of the remaining provisions. The same applies to omissions in these terms and conditions.
ALL CONTENT AND SERVICES ON THE PORTAL, OR OBTAINED FROM A SITE TO WHICH THE PORTAL IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING,BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY.
THE COMPANY DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR (A) THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE PORTAL BY ANY PARTY OTHER THAN THE COMPANY, (B) ANY CONTENT PROVIDED ON LINKED SITES OR (C) THE CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE.
OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE SHALLTHE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER’S RELIANCE ON INFORMATION OBTAINED THROUGH THE PORTAL OR A LINKED SITE, OR USER’S RELIANCE ON ANY SERVICE OBTAINED FROM A LINKED SITE. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE PORTAL OR OBTAINED FROM A LINKED SITE. PLEASE SEEK ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.
UNDER NO CIRCUMSTANCES WILL THE COMPANY OR ITS AFFILIATES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE PORTAL OR ANY PRODUCT OR SERVICE LINKED TO OR FROM OR ADVERTISED OR PROMOTED ON THE PORTAL, INCLUDING WITHOUT LIMITATION, CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY, OR OTHER DAMAGES OF ANY KIND (INCLUDING LOST REVENUES OR PROFITS, LOSS OF BUSINESS, GOODWILL AND LOSS OF DATA), EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE LIABILITY OF TRUEBIL AND ITS AFFILIATES, AGENTS, AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM ARISING OUT OF OR OTHERWISE RELATING TO THE PORTAL WILL NOT EXCEED THE AMOUNT YOU PAID, IF ANY, FOR THE USE OF THE PORTAL OUT OF WHICH SUCH LIABILITY ALLEGEDLY ARISES. WITHOUT LIMITING THE GENERALITY OF THE PRECEDING SENTENCE, YOU AGREE THAT WE ARE NOT RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, TORTIOUS, OR ILLEGAL CONDUCT BY YOU OR ANY OTHER PARTY OR ANY INFRINGEMENT OF YOUR OR ANOTHER'S RIGHTS ARISING FROM OR IN CONNECTION WITH THIS PORTAL.
You agree to indemnify and hold the Company (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party. The user releases Truebil from all third party claims against Truebil in such circumstances that the user’s use of the Portal violates the rights of this third party. The user also agrees to assume any necessary costs, including but not limited to, legal and court fees necessary to protect the rights of Truebil
By using Truebil and filling any form on our Portal, you authorise the Company and its current and future associate partners including but not limited to financial partners and several automotive partners to communicate with you via SMS, email, phone or any other means to offer you their and our services, imparting product knowledge, offering promotional offers listed on the Portal and offers offered by the associated third parties, regardless of your DNC or DND status.
The Company reserves the right to recover the cost of services, collection charges and lawyer’s fees from persons using the Portal fraudulently. The Company also reserves the right to initiate legal proceedings against such persons for fraudulent use of the Portal and any other unlawful acts or omissions in breach of these terms.
You agree, understand and confirm that the credit card details provided by you, if any, for availing of services on the Portal will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to the Company. Further the said information will not be utilised and shared by the Company with any of the third parties unless required for fraud verifications or by law, regulation or court order. The Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
The Money-back guarantee is a unique offering from Truebil which allows the Buyers to ride away tension-free. In the event buyer wishes to return any vehicle sold by Truebil within a period of 7 (seven) days or 200 (two hundred) kilometres whichever is earlier from the date of delivery, the Buyer can bring the car at Truebil direct outlet at the showroom and Truebil will buy back said car with within a period of 7 days from the date of intimation subject to below terms and conditions.
a. Wherein any car part is replaced without explicit written permission of truebil
b. Wherein any refurbishment or repair is done to the car without explicit written permission of truebil
c. Wherein car is used to commit a crime/involved in unlawful activities
d. Money-back facilitation claim shall not be accepted if the car is involved in or is liable to be involved in a legal case during the Guarantee Period.
e. Money-back facilitation claim will not be accepted if the car has been involved in any accident or damaged due to any natural calamities such as flood, earthquake, fire etc. during the Guarantee Period.
f. Money-back facilitation claim will not be accepted for damage caused by negligence, corrosion, intrusion of foreign or deleterious matter, freezing, abuse by the continued use of car after a fault has become evident or any intentional damage caused to the car.
g. The Money-back facilitation guaranty shall lapse if the odometer is tampered during the Guarantee Period.
h. If the customer has initiated paper transfer for said car.
a. If the Money-back claim is approved the customer shall handover the possession of the car within the guarantee period.
b. Customer agrees to execute sales return agreement at the time of Money-back, further customer agrees to handover the copy of cancelled cheque of the bank account in which amount is to be refunded. The Amount would be refunded in the bank account in the name of customer only and no other third party.
c. Amount would be refunded only through online transfer in the customer’s bank account.
d. Amount to be refunded would be mentioned in the sales return agreement along with its working.
e. Customer agrees that the amount paid by the customer while purchasing the car is subject to below deductions:
i. Parking charges if any, collected at the time of delivery.
ii. Any expense incurred for loan foreclosure if the customer delays for relevant documentation.
iii. Any other charges deductible pertaining to condition of the car.f. Amount would be refunded within 7 working days of the date of execution of sales return agreement.
If any of these Terms are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. From time to time, the Company may offer special promotional offers which may or may not apply to your Portal’s account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by the Company. This T&C and the relationship between you and the Company will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of Mumbai, India. The failure of the Company to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. The Company does not guarantee it will take action against all breaches of this T&C. Except as otherwise, expressly provided in this T&C, there shall be no third-party beneficiaries to this T&C. This T&C constitutes the entire agreement between you and the Company and governs your use of the Portal, superseding any prior agreements between you and the Company with respect to the Portal.
All notices and other communications required or permitted hereunder to be given to a party will be in writing, in the English language, and will be sent by facsimile, e-mail, or mailed by prepaid internationally-recognized courier, or otherwise delivered by hand or by messenger, addressed to such party’s address as set forth below or at such other address as the party would have furnished to the other party in writing in accordance with this provision: If to Company: firstname.lastname@example.org If to you: at the email address provided by you to us when you registered on the Portal.
In the event you come across any abuse or violation of the Terms or if you become aware of any objectionable content on the Portal, please report to email@example.com
No term of these Terms will be deemed waived and no breach excused, unless such waiver or consent will be in writing and signed by the Company. Any consent by the Company to, or waiver of a breach by you, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach
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